Holiday Inn Express And Suites St. Cloud By Ihg, Saint Cloud

I had a mixed experience at the hotel. The rooms were a bit cold even when we turned up the heat, but the receptionist quoted a lower rate for room service. The service was wonderful from the moment we stepped into the lobby, and the staff always checked if we needed anything extra. However, the ice machine on the 4th floor barely produced ice, making me go down to the 3rd floor. The location by the river was scenic, but the explanation about the linen policy was lacking clarity.

My stay at the hotel was delightful. The suite we stayed in was spacious and clean, with a nice sitting area to relax. The service was exceptional, with friendly and helpful staff who went the extra mile to ensure our comfort. The location was great for dog owners, with plenty of safe sidewalks, though it was a bit challenging to navigate due to dog poop. The dining experience was satisfactory, offering enough choices to start the day. Overall, a positive experience with a few minor room for improvements.

The hotel had a mixed experience for me. While the rooms were clean and spacious, they had a weird smell and some maintenance issues. The staff was friendly and helpful, but the location was a bit inconvenient due to cleanliness issues. The dining options were above average, but could use some improvement. Overall, the value for money was reasonable.